This Privacy Policy explains what information NexSpark collects, how we use and protect it, and the choices and rights you have. It works together with our Terms of Service.
NexSpark LLC (“NexSpark”, “we”) operates an AI-assisted, human-reviewed matchmaking service offered to adults (18+) in the United States. This policy covers our website and mobile apps.
Where applicable law requires a legal basis, we rely on: your consent (and your explicit consent for sensitive data); performance of our contract with you; our legitimate interests in operating and securing the service; and compliance with legal obligations. You may withdraw consent at any time.
When you save your quiz, an AI model converts your free-text answers into structured attributes and generates mathematical representations (embeddings) used for matching. Candidate matches are produced by automated scoring, but a human matchmaker reviews and approves a match before any introduction is delivered — so introductions are not based solely on automated processing. Match reports are scrubbed of identifying details before they are shown.
We do not sell your personal information and do not share it for cross-context behavioural advertising.
We keep your information while your account is active and as needed for the purposes above or as required by law. When you delete your account or withdraw consent, we delete or de-identify your personal data, including derived data such as embeddings, except records we must retain (for example, transaction records, or limited safety/audit logs).
Depending on where you live, you have some or all of the following rights over your personal information:
How to exercise your rights. Email privacy@nexspark.com, or use the account controls in the app. We verify your identity before acting and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf, with proof of authorization. If we decline a request, you may appeal by replying to our response; where your state provides one, you may also contact your state attorney general.
Your state laws. Residents of California (CCPA/CPRA) and of states such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and others with comprehensive privacy laws have these rights under their respective statutes. California residents also have the right to know the categories of information collected and the purposes described throughout this policy.
Global Privacy Control. Where required by law, we honor a Global Privacy Control (GPC) browser signal as a valid request to opt out of sale or sharing — which, again, we do not do.
We protect your information with encryption in transit and at rest, access controls, secrets management, identity verification, and regular security review. No system is perfectly secure; we maintain an incident-response process and will notify you and regulators of breaches as required by law.
We use strictly necessary cookies to operate and secure the service, and limited, privacy-respecting analytics (served first-party) to understand usage in aggregate and improve the experience. We do not use advertising cookies or sell cookie data. For full details and your controls, see our Cookie Policy.
NexSpark is for adults 18 and older. We do not knowingly collect information from anyone under 18; if we learn we have, we delete it.
Your data is processed in the United States. NexSpark currently serves US residents only.
We will post changes here and notify you of material changes. Questions or requests: NexSpark LLC · privacy@nexspark.com.